OspitarioFound by every AI

Frequently asked questions

What is Ospitario?
A vacation-rental registry for Italy, Germany, Spain, France and Portugal. For each home the operator publishes a passport with its details and contacts. Ospitario checks, listing by listing, that the operator really controls it, and every page names the tier reached with its date.
What do the proof levels mean?
Listing verified: The operator proved control of the listing on the platform (calendar link, platform email or channel manager). For verifications from 7 November 2026 a person also checked the documents on the right to manage the property. Calendar verified: The operator blocked a date Ospitario picked at random in the platform’s calendar within 48 hours: they manage that calendar. No longer used for new verifications since 7 November 2026. Operator verified: The operator’s SPID/CIE identity matches the CIN holder in the national register. Document verified (automated check): An ownership, lease or mandate document is consistent with the operator’s identity and the property (automated consistency check, not an authenticity check). Manually verified: A person at Ospitario checked the document that entitles the operator to rent out this home.
How do I know the host is who they say they are?
It depends on the level shown on the page. “Listing verified”: whoever published the page proved that they manage the listing on the platform, for example through its Airbnb calendar link. So the person who answers you is the one who manages that listing, with the identity the platform knows; Ospitario does not check their name. For verifications from 7 November 2026 a person at Ospitario also checked the documents on the right to manage the property. “Operator verified”: the operator identified with SPID or CIE, Italy’s state digital identity, and that identity matches the CIN holder in the national database’s document; this level is not available yet. “Registration number checked” is about the number only, not the person. Every page shows the level reached and its date.
Does the host have liability insurance (RC)?
Ospitario does not guarantee that the host is insured. In Italy, national law does not require liability insurance (RC) for short-term rentals; it does require working gas and carbon monoxide detectors and fire extinguishers. Platform protections such as Airbnb’s AirCover do not apply to direct bookings. The passport shows whether the host has declared an RC policy, with insurer and end date if given; Ospitario has not seen the policy. Ask the host for the policy before you book.
What does Ospitario store about the host?
For the “Operator verified” level, signing in with SPID or CIE gives us only first name, last name and fiscal code; we store them apart from the public page. The public page shows the level reached with its date, the ids of the proven listings and the declared registration number, so a search for that number finds the page; never the operator’s name, fiscal code or documents. Documents uploaded for a check are deleted as soon as a decision is made; only their hash is kept. The operator chooses which contact details to publish.
Does Ospitario take commission or handle bookings?
No. Ospitario is not a booking portal: you contact the operator directly and agree between yourselves. There is no commission on the booking, neither for you nor for the operator.
Why is a property not found?
No result for a listing link means that no operator has proven control of that listing on Ospitario. No result in name search means that there is neither a proven passport nor an unclaimed passport from the home’s official website. We show no similar homes and make no estimates.
Can AI assistants use Ospitario?
Yes. AI assistants and agents read the same data through an MCP server and an API described in /.well-known/ospitario.json and, with the traveler’s consent, can send an inquiry to the operator (with a code by email). They get homes with a proven listing or a verified operator and unclaimed passports from the operator’s official website, always with tier and date.
How do I report a wrong passport?
With the “Report a problem” link at the bottom of every page. After the email confirmation we re-check all proofs of the listing right away; the report alone never removes it, only a proof that no longer holds.